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Frequently Asked Questions
1. Why choose our material handling equipment?
As a professional manufacturer, we are committed to offering high-quality products with competitive performance, in-time delivery, and comprehensive 7/24 after-sale services.
2. What is the standard product range available?
Our factory primarily specializes in wheel loaders, forklift trucks, excavators, and related attachments. We also offer customization for non-standard products based on specific requirements.
3. What payment terms are accepted for orders?
Normally, a 30% deposit is required in advance, with the 70% balance settled before shipment. We also accept 100% irrevocable L/C at sight under agreed terms.
4. What quality certifications do your products hold?
All products meet the ISO9001 Quality System standards and have acquired the CE certificate. EPA approval is available upon request if needed.
5. What is the typical delivery timeframe?
Standard products are often in stock and can be delivered immediately. Generally, orders take 15 to 30 days after receiving the deposit, while customized products may require more time.
6. Is OEM and ODM service provided?
Yes, we provide fully customized products according to customer requirements; both OEM and ODM services are accepted.